Escalla Escalla: Delivering Large‑Scale, High‑Confidence Public Sector Training The Challenge Escalla, a specialist public sector training provider, was commissioned to deliver face‑to‑face training for over 45,000 personnel within a major UK Police Force. The programme needed to operate at significant scale, with up to 1,000 delegates trained each day across multiple locations, under intense time pressure and with no tolerance for disruption. The challenge was not simply the volume of training, but the operational risk surrounding it. Training environments needed to function continuously, often seven days a week, while maintaining consistency, clarity and confidence for both trainers and delegates. Any downtime, technical friction or inconsistency risked undermining delivery schedules and the effectiveness of the programme at a critical national level. With only eight weeks between project approval and the start of delivery, the environments had to be deployed rapidly and operated intuitively by trainers with varying levels of technical confidence. The spaces needed to support focused, face‑to‑face learning while allowing Escalla’s teams to concentrate fully on delivering the training itself, rather than managing technology or operational complexity. The BoomSpace AV Solution BoomSpace approached the project with a focus on reliability, usability and repeatability at scale. The priority was to create training environments that could be deployed quickly, operate consistently across multiple venues, and be used confidently by trainers without specialist technical knowledge, supported by a robust and well‑governed AV installation approach. Each space was designed to support high‑volume, tutor‑led sessions while minimising friction at the start of every day. Automated operation, clear visual delivery and dependable audio performance ensured sessions could begin promptly and run smoothly, even under sustained daily use. The environments reflected best practice in training room AV, enabling trainers to focus on delivery rather than technology or troubleshooting. To support the operational demands of a large‑scale public sector programme, consistency and governance were prioritised throughout. Clear documentation, asset tracking and routine system checks helped ensure the environments continued to perform reliably across the programme’s duration, with ongoing support provided through BoomCare to maintain performance over time. What BoomSpace Delivered Large‑scale, face‑to‑face training environments deployed across multiple central London venues Standardised AV systems designed for consistent operation across all training spaces Simple, automated system control enabling rapid daily session start‑up without technical intervention Large‑format visual displays to support clear tutor‑led delivery for high‑volume delegate groups Reliable audio performance to ensure clarity for all delegates in every session Integrated control across training spaces to maintain uniform operation day‑to‑day Comprehensive technical documentation, including wiring diagrams, operational guidance and asset tracking records Routine system monitoring and on‑site AV support to maintain uninterrupted programme delivery Neatly integrated infrastructure supporting clean, professional and repeatable training environments The Impact The programme enabled Escalla to deliver one of the largest face‑to‑face public sector training initiatives of its kind, operating at scale without disruption. Over a four‑month period, more than 45,000 delegates were trained successfully across multiple locations, with environments performing consistently under sustained daily use. Feedback showed that 86% of delegates reported increased confidence in the system, and the programme achieved a 100% delivery success rate, allowing Escalla’s teams to focus fully on training delivery without operational interruption. BoomSpace exceeded our expectations. Their AV solution was not only delivered on time but transformed our training environments into seamless, high-performance spaces. Trainers could focus entirely on delivery, confident in the reliability and simplicity of the system. The support was outstanding, and the documentation gave us full confidence in meeting our contractual obligations. Thanks to BoomSpace, we successfully trained over 45,000 delegates in just four months—an unprecedented achievement. Dave Field Managing Director, Escalla
